How do I get my HP Deskjet 3755 to scan?

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The HP DeskJet 3755 is a compact, all-in-one printer designed for users who need printing, scanning, and copying functionality in a small footprint. While printing may be straightforward, many users aren’t always sure how to use the scanning feature, especially with the printer’s unique scroll-feed scanner design. If you’re wondering how to scan documents or photos with your HP DeskJet 3755, this guide will walk you through the process step by step.

1. Install the HP Smart App

To begin, make sure you have the HP Smart app installed on your computer, tablet, or smartphone. This app is available for both Windows and macOS, as well as Android and iOS devices.

Download: Go to the official HP website or your device’s app store and search for “HP Smart.”

Install and Open: Follow the prompts to install the app and open it once done.

Add Your Printer: Ensure your HP DeskJet 3755 is turned on and connected to the same Wi-Fi network as your device. The app will search for available printers. Select your printer and follow the instructions to complete the connection.

2. Prepare Your Document for Scanning

Unlike flatbed scanners, the HP DeskJet 3755 uses a scroll-feed scanner, which means you load documents into the top input tray, similar to how you would with a fax machine.

Align the Document: Place the document face down, top edge first, into the scanner input tray.

Adjust Paper Guides: Slide the paper width guides inward until they rest against the edges of your document to keep it straight during scanning.

3. Use HP Smart App to Scan

Once the document is loaded and the printer is connected:

Open the HP Smart app on your device.

Click or tap on “Scan”.

Choose “Scanner” as the input source. You can also adjust the scan type (document or photo), color (color or grayscale), resolution, and output file format (PDF or JPEG).

Press “Scan” and wait for the document to feed through the scanner.

After scanning, you’ll see a preview. If you’re scanning multiple pages, you can continue adding more.

Once finished, save the file to your desired location or share it directly via email or cloud services like Google Drive or Dropbox.

4. Alternative Method: Using the Printer’s Control Panel

You can also initiate a scan using the printer’s buttons:

Press the Scan button (if available on your model).

Use the HP Smart app or the HP software on your computer to receive and manage the scan.

5. Troubleshooting Common Scan Issues

If your scan isn’t working:

Make sure your printer is properly connected to the network.

Restart both the printer and your device