Where is the serial number on a Brother printer support?

Where is the Serial Number on a Brother Printer? – A Complete Guide for Easy Support Access

When reaching out for support, registering your device, or troubleshooting with Brother customer care, one of the first things you’ll often be asked is your printer’s serial number. This unique identifier helps the support team track your specific model, warranty status, and service history. But many users wonder—where exactly is the serial number on a Brother printer? Don’t worry, we’ve got you covered.

What is a Serial Number?

A serial number is a unique string of numbers and/or letters assigned to each Brother printer. It’s different from the model number and helps Brother Support locate your specific unit’s information. Knowing where to find it can save you time and frustration, especially when dealing with urgent issues.

Common Locations to Find the Serial Number

Depending on your Brother printer model—whether it’s an inkjet, laser, or multifunction device—the serial number may be located in slightly different places. Below are the most common locations:

1. Inside the Printer – Near the Cartridge Area

For many Brother inkjet and laser printers, the serial number label is located inside the printer, near where you install or change the ink or toner cartridges. You may need to lift the top cover or front panel to reveal it.

Steps: Open the scanner or top cover (as if you’re replacing the ink or toner).

Look for a white label on the inner frame or near the cartridge slots.

The serial number is typically printed after "S/N".

2. Back of the Printer

Another frequent location is on the back side of the printer. Here, you’ll usually find a label that includes the model number, compliance info, and the serial number.

Steps: Gently rotate or slide the printer to view the back panel.

Look for a rectangular sticker or label, often in black-and-white.

The serial number will be listed as "S/N" followed by a series of characters.

3. Bottom of the Printer

In some compact models, especially smaller inkjets or label printers, the serial number is placed on the underside of the device.

Steps: Turn the printer off and carefully tilt it to inspect the bottom panel.

The serial label should be easy to spot and read.

4. Printer Display or Settings Menu

Certain newer Brother printers with digital displays allow users to access the serial number through the control panel.

Go to Menu > Machine Info > Serial Number (may vary by model).

This method avoids the need to physically move the printer.

Final Tips

Note the full serial number exactly as shown, including any letters or dashes.

Keep it handy for future support calls or warranty claims.

If the label is worn out or unreadable, check your original packaging or receipt—some resellers also include the serial number there.

Need More Help?

If you’re unable to locate the serial number on your Brother printer, you can visit the Brother Support website or call customer service for additional guidance. Providing your model number and any available info will also help speed up the process.

Conclusion

Locating your Brother printer's serial number is simple once you know where to look. Whether it’s inside near the cartridges, on the back, or through the printer’s menu, having this number ready will make any support interaction much smoother and faster. Happy printing!