No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.

Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher.

No refund shall be claimed, if the services and amenities of the hotel were not up to your expectations, it will be considered on case to case basis.

Check-in and check-out time at the hotel is noon.

If the client is willing to amend or cancel the booking because of any reasons, the company is liable to recover cancellation charges from the client.

All cancellations are to be communicated in written and advance amount is non-refundable, besides the forfeiture of the deposit amount of the tour, a further charge will be levied.

If the package is cancelled 30 days before the departure of the tour: the advance amount will be charged

If the package is cancelled 30 days to 15 days before the departure of the tour: 50% of the total cost will be charged

if the package is cancelled 7 days to 1 day before the departure of the tour: 100% of the total cost will be charged

There will be no refunds in case of no show.

The above-mentioned cancellation charges are applicable only against the main tour and optional published tour by the company.

If the client has booked any other services such as air/train tickets or any third-party product, then the company is liable to recover cancellation charges as per cancellation terms of respective airline/railways or the cancellation terms of the respective third party.

The company is also liable to recover its service charges against booking and cancelling such services from the client.