All rates are valid on validity dates mentioned. Via.Com reserves the right to change Validity dates given.

For computation purpose the Rate of Exchange is as per the current prevailing rate and thus make the prices dynamic

The rates are not valid on black out dates.

Surcharges wherever applicable would be advised at the time of booking and would be based on your final date of travel. The surcharges mentioned in this package are tentative (subject to change) and are for per person on twin/triple sharing basis only.

The rates are subject to availability of hotel accommodation and sightseeing tours at the time of booking. We reserve the right to use an alternate hotel accommodation of an equal or higher standard. If we source a more expensive alternative, we reserve the right to re-quote based on the higher rates.

Prices are not valid during Trade Fair periods.

Rates are valid for Indian Passport holders only.

We are not holding any Hotel blocks for this package. Hotels would be subject to availability at the time of booking.

International Check in time is 1400 hours / Check out time is 1100 hours, early check in and check out is subject to availability and cannot be guaranteed.

Transfers wherever included are without night surcharges.

No refunds either in part or in full will be made for any unutilized service.

All the sightseeing tours and excursions are organized by local companies. The timings and days of operation are subject to alteration. Changes if any will be intimated at the time of booking.

Sightseeing tours are strictly based on weather conditions and local service providers have the right to cancel the sightseeing tours without prior notice. All transfers service would be suspended during bad weather such as typhoon, heavy rain or fog.

Rates are subject to change without prior notice.

Bookings once confirmed are subject to cancellation charges which shall be advised at that time.

As a practice all international hotels take a security deposit at the time of check-in. The amount is generally blocked on the clients credit card or they can pay cash to the hotel. The amount will vary according to the hotel and is refunded back to the clients upon check out. Debit cards should not be offered as it will be charged immediately and refunded only after 2-3 weeks.

No refund would be given in case of unavailability of complimentary services.

Via.com is not responsible for any change in the price due to factors not in the control of the organization.

Rates are based on existing labour, fuel cost and current Indonesian Rupiah (IDR) exchange rates. Should any of these parameters vary, Via.com reserves the right to alter rates or quotations at any time.

For travel to Indonesia, travelers must have a passport valid for six months from the date of return and he/she must hold a valid Indonesia visa which can be obtained on arrival as on today (subject to immigration approval).

For all international holiday bookings, it is mandatory to share the copies of the Particulars page and Address page of the passport of all travellers.

If circumstances force you to cancel the Booking, the cancellation must be intimated to us in writing and the following cancellation charges will apply.

30 Days prior to departure - 20% * (This might vary depending on the time limit)

Once booking is confirmed/ 29 Days To 16 Days - 50% of the Total cost

15 Days to 08 Days - 75 % of the Total Cost

7 Days or less/ No Show - 100% of the total cost

Same cancellation policy will apply for postponements of bookings or in case of change of hotels during the progress of tour.

Cancellation charges may vary during festive/ peak / trade fares

The above policy would not be applicable in case of promotional / non refundable rates