You Are Requested To Kindly Send Us A Letter Of Confirmation With All Possible Details Mentioning Date Of Arrival And Exact No. Of Rooms To Be Blocked Enable Us To Hold The Booking On Definite Basis With A Minimum Token Advance Of 50% Of The Total Bill Payment.

You Can Deposit The Advance In Our In Favour Of With Intimation To Us

Remaining Payment Should Be Done Cash At Manali Head Office At The Time Of Check In

Before Selecting A Package, The Guests Are Advised To Carefully See The Fact-sheet. Any Changes After The Selection Are Based On The Resort Policy.

The Rates Are Subject To Change Without Prior Notice

Refund And Cancellation Policy:

It Must Be Clearly Understood That Any Changes In Policies Will Always Take Precedent Over The Policy Stated Here, Regards Which You Shall Be Informed.

High Season:

Cut Off Period For Cancellation 30 Days - Nil Cancellation.

Cancellation Received 15 – 30 Days, Will Incur Cancellation Charges Of One Night.

Cancellation Received Within 15 Days Of The Arrival Date, Will Incur A Cancellation Charge Equivalent To Accommodation For The Entire Length Of Stay Originally Booked.

Low Season:

Cut Off Period For Cancellation 15 Days - Nil Cancellation

Cancellation Received 7-15 Days, Will Incur Cancellation Charges Of One Night.

Cancellation Received Less Than 72 Hrs Will Incur A Cancellation Charge Equivalent To Accommodation For The Entire Length Of Stay Originally Booked

Cancellation Procedure:

The Refund Amount Shall Be Calculated As Per The Cancellation Policy. Payments Made By Credit Card Will Be Reversed On The Card. All Other Modes Of Payments Will Be Refunded By Cheque, Issued Within 7 Working Days Of Making The Cancellation. The Same Shall Be Deposited In Your Account.

Extension/shortening Of Stay: For Any Shortening Of The Stay, The Refund Amount Shall Be Calculated As Per The Cancellation Policy And Procedure. Extension Of The Stay Is Subject To Availability.

No Show (Non-use Of Reservation): If You Are Unable To Make Use Of The Reservation Made With Us, Then The Same Shall Be Dealt With As Per The Cancellation Policy And Procedure Mentioned Here.

Number Of Persons In The Room:

Economy Room Is Meant Only For Two Persons-an Extra Person Cannot Be Accommodated In The Same.

Standard And Executive Rooms Can Accommodate A Maximum Of Three Persons. In Case Of Triple Sharing, A Mattress Is Used As Third Bed.

Family Room Can Accommodate 4 Persons. This Room Has A Double Bed, A Sofa Cum Bed For 2 And 1 Bathroom.

All The Services That Are Not Covered In The Package Provided, The Guests Will Have To Pay For The Same.

Any Requests For Early/late Check In Or Check Out Will Be Subject To The Room Availability/resort Discretion.

The Guests Need To Pay For Early Check In/late Checkout @half Day Charge In Case Of Up To Four Hours Delay And Full Day Charge In Case Of Up To Eight Hours Delay Directly To The Resort

Meals Served At The Resorts Will Be As Per The Resorts Menu And Timings. The Details Of The Same Shall Be Clearly Displayed At The Required Places Of The Resort.

There Will Be No Refund If The Guest Misses/refrains From Availing Any Meal Arranged By The Company Due To His Own Reasons.

All The Bookings Are Non-transferable Without Permission Of The Hotel In Case You Change/cancel Your Travel Plans Due To Any Reason.

The Company Shall Not Be Liable To Any Loss Or Damage To The Persons And Property Of The Guests Arising Out Of Force Majeure, Out Of His Own Negligence Or Out Of The Negligence Of Any Independent Contractors And Their Employees.

In Any Case, No Liability On The Part Of The Company Arising In Any Way In Respect Of Any Hotel Booking Shall Exceed The Total Amount Paid For The Package, And Shall In No Case Include Any Consequential Loss Or Additional Expense Whatsoever.

All Disputes Shall Be Subject To Jurisdiction Of Courts At Manali

Note: You Must Pay Very Careful Attention To Any Information We Pass On To You About This Matter If You Think That These Policies May Apply To Your Booking.

To confirm this booking, please read the below section

After you make the advance payment of 50%, you will be receiving the booking confirmation receipt (bcr) in your registered email id, within 24 hours.

Important:

1.In the unlikely event of any change to the above itinerary from our end, we shall make the complete refund (100% of the advance paid) within 24 hours of receiving the payment.

2.The balance 50% of the total package value can be paid by any of the following modes,

(a) by debit card/net banking/credit card using our online payment gateway (transaction charges are additional), at least 3 business days prior to the date of arrival

(b) by neft, from your bank account to our account, at least 3 business days prior to the date of arrival

(c) by depositing in our bank account, at least 3 business days prior to the date of arrival

3.If the final payment is not complete and status is not updated in our system 3 business days prior to the date of arrival, the rooms booked in your name will be auto canceled without a prior notice. You will receive a separate email from elite tours Manali detailing how to make the final payment.

4. The cancellation policy of the above itinerary is as follows,

(a) complete refund, after deducting 3% of the total package value, if cancellation occurs 30 days before the date of travel

(b) no refund, if the cancellation occurs, within 30 days of the travel date

(c) no refund, during the peak season duration - between 15th Dec to 15th Jan in Kerala and 01st April to 30th June, in Kashmir & Himachal

For the rescheduling of an itinerary which is already booked, there will be a rescheduling fee of 10% of the total package. Also, the rescheduling is allowed only 30 days prior to the date of travel. Any rescheduling occurred within 30 days of travel date will be considered as cancellation and re booking.