Confirmation of holiday package/hotel room subjects to receipt of 100% payment.

The company is responsible for only those services which are charged from the guest. All other services which are not paid by the guest to the Company are Suggested services and company is nowhere bound to provide that service or pay the cost for the same.

Mandatory for guests to present valid photo identification (e.g, Driving License, Voters Card, Passport, Ration Card) at the time of check-in into the hotel. Without valid ID the guest will not be allowed to check-in into the hotel or wherever required.

As per the Government of India rules, all foreign guests need to produce their Passport and Visa documents and Indian Guests Photo ID Proof (Passport, driving license, PAN Card, Voter ID card) to the hotel at the time of check-in to avoid any inconvenience at the date of checkout.

Cancellation any time after making the 1st payment instalment till the 2nd payment date: The entire amount paid as 1st payment instalment (deposit) would be non-refundable.

Cancellation after 2nd payment instalment and before 3rd or final payment date: The total amount that was due at the 2nd payment instalment as per your payment schedule would be non-refundable; anything that you have paid over and above this amount would be refundable.

Cancellation after 3rd or final payment date: The full amount paid by you would be non-refundable.