In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 31 days prior to journey date via Call/e-mail/SMS.

The customers can prepone /postpone their tour once without any additional charges (if intimated before 45 days of travel date in written- only in case of refundable bookings or bookings should not fall under cancellation as per hotel policies). However postponing & preponing second time will attract additional charges i.e, , 5 % or INR 2500 per person (whichever is higher) processing fees will be charged from customer.

Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will deducted from the advance amount deposited.

In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.

We do not accept any changes in plan within 30 days of travel date. However in rare cases like adverse climatic conditions or strikes/covid restrictions, package can be postponed which will be intimated to you beforehand.

The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.

The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first). Only a nomimal charge of , 5 % or INR 2500 per person (whichever is higher) processing fees will be charged from customer.

Limited Restrictions policy:(Applicable only if restriction is there from any of the one or both i.e travel is restricted by any of state customer is travelling to or from, i.e departure or arrival state/city.)

Credit Note issued for Full amount as refund to customers which can be used in future travel

Refund of amount to bank, 5 % or INR 2500 per person (whichever is higher) processing fees will be charged from customer.

Refund to bank will be initiated only after receiving the refund from our suppliers/hotels/vendors, etc

If you Cancel your Holiday

31 days or more before date of departure : 5 % of total cost or INR 2500 per person (whichever is higher) cancellation fees will be charged from customer.

30 - 25 days before date of departure : 50% of total cost

25 days or less before date of departure : 100% of total cost

Hotel Cancellation: As per hotel policies

Flights: Non Refundable

Not valid for non- refundable bookings

Note: Customer will be provided credit note of full amount (Only if credit note is issued not bank refund)